This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for pre-owned, refurbished products: A customer buys a new product and returns it or trades it in for a newer or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. Then, the product is sold as an Amazon Renewed product on Amazon. If not satisfied with the purchase, renewed products are eligible for replacement or refund under the Amazon Renewed Guarantee.
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MAECENAS IACULIS
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ADIPISCING CONVALLIS BULUM
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R. Anderson –
The phone itself was actually nicer than I was expecting for a ‘mid range’ phone from a year or so ago but after taking it to my local metro storefront I could not activate it. Contacted seller, followed their return process which involved me basically filling out an RMA form, spoke with customer service who said the phone would be replaced within 1-2 days of vendor getting it back and I asked them to update me if there were any issues after it had been delivered. A few hours later I get a notification that the order had been refunded. Contact customer support again and they said they were not able to fulfill the return, I’m guessing that means they didn’t have another phone and whatever the issue that was causing the phone to not be able to be activated could not be fixed. If they had just told me that from the beginning I could have saved 4 days but at least the refund did go through properly. Now to hunt down another phone to try again.
Update: Got second phone from another vendor. Took phone to local Metro store to activate it and they again told me they couldn’t activate the phone. After some back and forth with Metro and the vendor I decided to try another carrier and had no problem activating the phone. This makes me believe the first phone was probably fine and the problem was Metro. Don’t know why they didn’t want to activate the phone but I dealt with a local store and their online support and got all kinds of runaround which was pretty disappointing as a long time customer. Paying half the price with 5G service from new provider so yeah. If you have a problem activating a third party phone with Metro the phone is probably fine if the IMEI comes back clean and the phone is unlocked.
Kaylee –
Edit: after lack of response from T-Mobile for multiple weeks for token I returned this.
If you’re getting this for any rooting purposes (Pokémon go for me lol) beware. This phone includes T-Mobile devices. I am not sure if every one is, but it isn’t located in the description. This will require a 7 day wait to unlock the Bootloader Token. I would give this five stars otherwise. Works great, solid phone and smooth!
Kat Irhi –
Massive upgrade from an old Nokia G10. Runs basic apps very smoothly. DOES work with Mint Mobile, setup was quick and painless.
tomons –
The phone arrived on time. Even though it’s a refurbished phone there was nothing wrong with it and worked as expected. I copied all contents from my old phone using Smart Switch and a USB-C cable. I observed that the phone is on the heavy side even though the size is medium. Aside from this, the phone is also operating on the warm/hot temperature and you have to be vigilant with your settings because the phone is prone to lowering the screen brightness if you do not get the brightness setting right – and it’s tricky. These are the things to gripe about except which I consider negative characteristics. Keeping the phone however, because it’s very inexpensive.
Leslie Cantrelle –
Came with box and charger phone looked like new only new it wasn’t because the cord was obviously not in the original packaging (we didn’t care!)
Jdiemond –
When the Huawei P30 Pro came out, I spent $750 on it – a year AFTER it was released. The phone and camera was one of the very best/considered a flagship phone. I refused to get a new phone for over three years, as a result – I was stuck with Android 10. It started lagging and emojis weren’t showing, from other Android users – who had Android 12.
This N20 phone was only $182, a year after it was released. My dad actually gave this Oneplus Nord N20 5G phone to my hubby and I noticed the camera quality (64MP) immediately. The only negative side to this phone is, if you crack or break the screen – you’ll be paying $189-$200 – to get it replaced. It’ll cost just as much as getting another N20!
These are the pros:
An AMOLED screen
Uses a dual operating system: Android 11, OxygenOS 11
Has a Qualcomm SM6375 Snapdragon 695 chip
Has an aux jack, as opposed to only using wireless buds.
Has a fingerprint sensor and accelerometer, gyro, proximity, compass, barometer.
Takes a nano SIM card.
Has a 4500mAh battery (li-pro)
Uses a type C charger and fast charges in an hour and thirty minutes.
Cons:
AMOLED is costly to replace/repair. For a phone that costs $200 – it’d be better to replace phone.
I hope my review was helpful for you.
Malcolm –
I like that it has both OxygenOS and HalogenOS for display of the app icons and the functionality of the phone. You can make it work like a traditional Samsung (home, back, other buttons) or you can make it work like an iPhone (gestures and swiping). Its camera is decent, but if you’re looking for a phone AND camera, there are much better options. Here are the reasons I chose it:
– Works with Mint Mobile*
– Cheap (getting away from paying $1000+)
– I have much more customizability over how many apps I can put per page (this is an Android thing to my knowledge)
– AUX PORT (very good, high quality aux port that makes a firm connection with my apple earbuds)
– Still has Android Auto, so you can connect to newer tech in the car (it’ll pop up asking if you want to enable it, I think the option you want to choose is multimedia)
– The power and volume buttons on this thing are really well made and give a satisfying click
– USB-C charger
– Music player (I use Youtube Music)
– I am a simple person who wants an mp3 player and a cell phone in one device
*Note: according to Mint Mobile, this phone will work with them, but I have not actually purchased and tried the plan myself.
bruce of AZ –
Awesome phone. Easy to use. Nice pics & videos. Battery well over a day, touching on 2 days. Perfect size for me, lightweight, yet well made & sturdy. I bought a renewed unit in “excellent condition”, and I would say it is “like new”. Could not be happier with this purchase.
UPDATE: This phone now operates on Android 12, but I just found out there will not be an update to Android 13. Very disappointed. Security updates to about April 2025, but that’s it.
UPDATE: Amoled screen is supposed to be better for seeing the screen in sunlight. But it doesn’t help at all. No better than any other screen. Other Amoled screen on Samsung phones are much better.
UPDATE: If you return the phone and want the refund back to your Amazon gift account, be prepared to wait about 2 or 3 weeks for the refund to process to your account. Very frustrating.
Jamie Warthon –
I bought this to replace my govt phone. Works great. Feels nice, haven’t explored the camera or other features. Good battery life.
Ben Carter –
I am not a heavy phone user, no video editing, no video games. I just use it to browse the internet, watch videos and stream music. It does all those things perfectly and it’s battery life is really long. I only really have problems with running out of charge if I have been streaming video literally all day. Transferring my data wasn’t hard either, even coming from a samsung.